Privacy Policy

Effective Date: May 19, 2026

Welcome to Brother Auto Glass (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how information is collected, used, stored, and protected when you visit brotherautoglass.com or contact us regarding our services.

Information We Collect

We may collect information that you voluntarily provide through contact forms, phone calls, email inquiries, appointment requests, text messages, or other communications, including:

Name
Phone number
Email address
Vehicle information (if provided)
Service details and appointment information
Any additional information you voluntarily submit through the website

We may also automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Operating system
Website usage information
Referral source
Cookies and analytics data

How We Use Your Information

We may use the information we collect to:

Respond to inquiries
Schedule and provide services
Communicate regarding appointments
Process customer requests
Improve website functionality and user experience
Analyze website performance
Send service updates or requested information
Maintain business records
Comply with legal obligations

Cookies, Analytics & Artificial Intelligence

This website uses or may use cookies and similar technologies to improve website functionality, enhance user experience, analyze website traffic, and support our marketing efforts.

We may use services such as Google Analytics, Facebook Pixel (Meta Pixel), and other analytics, advertising, or marketing technologies to better understand how visitors interact with our website, measure advertising performance, and improve our services.

We may also use artificial intelligence (AI) technologies now or in the future to help improve customer service, automate responses, assist with appointment scheduling, improve website functionality, analyze website performance, personalize user experiences, and enhance our overall services. AI technologies may process information submitted through this website only as reasonably necessary to provide or improve our services.

Most web browsers allow you to control or disable cookies through their settings. Disabling cookies may affect certain features or functionality of this website.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third-party service providers that help operate our business, including website hosting providers, communication platforms, appointment scheduling systems, analytics providers, advertising platforms, payment processors (if applicable), artificial intelligence service providers, or when required by applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to help protect the information submitted through this website.

However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Links

This website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of those third-party websites. We encourage users to review the privacy policies of any external websites they visit.

California Privacy Rights

California residents may have certain privacy rights under applicable California law.

If you have questions regarding the information we collect or would like to submit a privacy-related request, you may contact us using the contact information provided below.

Children’s Privacy

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been submitted, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Any changes become effective immediately upon posting the updated version on this page. Your continued use of this website constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Brother Auto Glass

Email: wholesalebrothersautoglassinc@gmail.com

Location: California, USA

Accessibility Statement

Brother Auto Glass is committed to providing an accessible experience for all website visitors.

We strive to maintain accessibility standards consistent with WCAG 2.1 Level AA guidelines and continuously improve the usability and accessibility of our website.

Accessibility efforts may include:

Clear website navigation
Alternative text for images where appropriate
Keyboard accessibility support
Readable content and appropriate color contrast
Responsive design for desktop, tablet, and mobile devices

If you experience difficulty accessing any part of this website or require assistance, please contact us at:

Email: wholesalebrothersautoglassinc@gmail.com

We welcome feedback and will make reasonable efforts to improve accessibility and provide requested information in an accessible format whenever reasonably possible.