Privacy Policy for Brother Auto Glass
Contact Email: brotherwholesaleglass@gmail.com
Brother Auto Glass (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the California Online Privacy Protection Act (CalOPPA).
1. Information We Collect
We may collect the following types of personal information when you contact us, use our services, or visit our website:
Contact Information: Name, phone number, email address, vehicle information, and service address.
Service Details: Information related to your auto glass service request (e.g., type of repair/replacement, vehicle make/model).
Digital Information (if applicable): IP address, browser type, and website interaction data, if our site uses analytics or cookies.
Communication Records: Messages or inquiries you send via email or contact forms.
2. How We Use Your Information
We use your personal information to:
Provide and manage our auto glass services
Respond to inquiries and schedule appointments
Communicate with you about your service request
Maintain legal records and business operations
Improve our customer experience and service quality
We do not sell, rent, or share your information with third parties for marketing purposes.
3. Data Protection and Security
We take appropriate security measures to protect your personal information, including:
Secured access to emails and service records
Confidential handling of all customer information
Limiting access to authorized personnel only
Please note that no system is completely secure, and we cannot guarantee absolute protection of your data.
4. Third-Party Disclosure
We do not disclose your personal information to outside parties, except:
When required by law or legal process
To service providers who help us operate our business (e.g., appointment systems) and agree to keep your data confidential
With your express permission
5. Your Rights Under CalOPPA
As a California resident, you have the right to:
Know what personal data we collect and how we use it
Request access to or deletion of your personal information
Be notified when we make changes to our Privacy Policy
Control the sharing of your personal data
To make a privacy-related request, contact us at brotherwholesaleglass@gmail.com.
6. Cookies and Tracking (If Applicable)
If our website uses cookies or analytics:
Cookies may collect basic information to help us understand website traffic and performance
You can disable cookies via your browser settings
We do not use cookies for third-party advertising
7. Do Not Track (DNT) Signals
Our website respects “Do Not Track” signals from your browser. We do not track users across other websites.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that a child has submitted personal data, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on our website or provided upon request. Your continued use of our services after changes are made constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Brother Auto Glass
📧 brotherwholesaleglass@gmail.com